Business writing workshop

Presents principles of good business writing and provides opportunities to apply them directly and get feedback in a structured, risk-free environment. Covers correspondence and reports.

Who will benefit from this class?

• Managers
• Supervisors
• Administrative staff
• Clerical personnel
• Call-center personnel
• Customer-service personnel
• Anyone who writes to customers, vendors, or organizations outside the organization

This workshop covers:

• Using a writing process that will help you increase your writing efficiency
  
• Writing correspondence (letters, memos, e-mail) and reports
• Reviewing punctuation
  • Four uses of commas
  • Two uses of semicolons
• Creating documents with the reader in mind so readers will want to read
• Formatting text to enhance visual communication
  
• Giving and receiving feedback gracefully
• Communicating bad news diplomatically
• Tightening business writing
  

Comments from people who have attended this class

• I learned to identify many common mistakes and to ask for feedback from colleagues.
• Useful and meaningful examples for daily and business writing.
• Bette Frick is an excellent teacher and communicator. Her enthusiasm is contagious and draws class participants in.
• Dr. Frick was very concise on the subjects and kept the class going.
• Bette has a good sense of humor, and classes are fun.

In the Text Doctor's classes:

• Learners study an award-winning workbook.
• Learners interact with the instructional material and with others in the classroom; they are always engaged, always awake, always learning and questioning.
• Learners immediately apply course material to their own writing.
• Learners receive online support for one year.

Contact Dr. Frick for customized pricing depending on length of class and location

• By e-mail: efrick@textdoctor.com
• By phone: 303-527-2989