Writing better procedures
Often, employees must write procedures for ISO 9000, Sarbanes-Oxley, or other regulatory purposes without experience or training. This course will introduce employees to best practices in writing procedures.
Who will benefit from this class?
-
Managers
-
Supervisors
-
Administrators
-
Technical personnel
-
Line personnel
This workshop covers:
-
How to determine what must be documented
-
How to write one procedure for several reader groups
-
How to make procedures more readable and useable
-
How to use active voice correctly
-
How to better format procedures
-
How and when to use graphics
Learners should bring a sample procedure they have recently written (one-to-two pages; five copies).
Comments from people who have attended this class
-
Bette's combination of enthusiasm, obvious grasp of her subject, and attention to the goals laid down for the course were a winning combination.
-
The instructor was very relaxed, and that, in turn, made the class relaxed and easy-going.
-
The course was very well-organized.
-
The instructor answered all questions without making the person asking the question feel inferior.
-
Bette truly goes the extra mile to ensure that learners understand class material.
In the Text Doctor's classes:
-
Learners study an award-winning workbook.
-
Learners interact with the instructional material and with others in the classroom; they are always engaged, always awake, always learning and questioning.
-
Learners immediately apply course material to their own writing.
Contact Dr. Frick for customized pricing depending on length of class and location
|
