Writing better e-mail
"When an employee sends a grammatically incorrect email to an important client, the message may not have the desired impact even if the technical aspect of the email is correct."
Susan Pelletier
Technical Publications
Rimage Corporation
Read her comments.
This program will present best practices in writing e-mail messages, including practice and interaction.
Who will benefit from this class?
This workshop potentially covers:
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Is e-mail the best medium?
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How to write an action-oriented subject line to increase readership
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Make e-mail consistent, complete, clear, concise, and correct
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How to structure and format e-mail to help readers process it
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How to tighten e-mail so readers will read more of it
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When to attach documents to e-mail and when to embed them in the body
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E-mail legalities
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Netiquette
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How and why to build a signature file
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Please note: This is not a lab course (no hands-on practice will be offered and no specific software or hardware will be discussed).
Learners should bring a sample e-mail they have recently written (one-to-two pages; five copies).
Comments from people who have attended this class
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Useful and meaningful examples for daily e-mail usage.
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Bette teaches uninteresting but necessary writing skills in a very interesting way.
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Made content interesting by involving class and using everyday examples.
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She is very effective and humorous throughout the lessons.
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I'll be a better writer with more clarity.
In the Text Doctor's classes:
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Learners study an award-winning workbook.
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Learners interact with the instructional material and with others in the classroom; they are always engaged, always awake, always learning and questioning.
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Learners immediately apply course material to their own writing.
Contact Dr. Frick for customized pricing depending on length of class and location
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