This workshop will show how letters, memos, and e-mail differ and how to develop logical, high-impact correspondence, including how to adapt to different audiences.
Who will benefit from this class?
- Managers
- Supervisors
- Administrators
- Technical personnel
- Secretaries/administrative personnel
- Clerical personnel
This workshop covers:
- Getting started: Thinking it through
- Getting it down: Turning thoughts into words
- Getting it great: Reviewing, Revising, Editing
- Getting to the point and grabbing the reader’s attention
- Cutting writing time to the bone
- Avoiding the five biggest communication errors in correspondence
- Proofreading to save embarrassment and money
Learners should bring a sample of correspondence they have recently written (one-to-two pages; five copies).
Comments from people who have attended this class
- I just can’t thank you enough for providing the Better Correspondence workshop to our employees. I keep hearing great feedback from the participants and their managers about the program. The evaluations came back very positive!
- Thanks for showing us the “you” attitude for our letters.
- I’m an English major, and I still learned a lot.
- Bette does well in getting everyone involved in the subject. The material is presented well and, at times, with humor.
In the Text Doctor’s classes:
- Learners study an award-winning workbook (2002 APCC Excellence in Training Award).
- Learners interact with the instructional material and with others in the classroom; they are always engaged, always awake, always learning and questioning.
- Learners immediately apply course material to their own writing.