This program will present best practices in writing e-mail messages, including practice and interaction.
Who will benefit from this class?
- Anyone who uses e-mail
This workshop potentially covers:
- Is e-mail the best medium?
- How to write an action-oriented subject line to increase readership
- Make e-mail consistent, complete, clear, concise, and correct
- How to structure and format e-mail to help readers process it
- How to tighten e-mail so readers will read more of it
- When to attach documents to e-mail and when to embed them in the body
- E-mail legalities
- Netiquette
- How and why to build a signature file
- Please note: This is not a lab course (no hands-on practice will be offered and no specific software or hardware will be discussed).
Learners should bring a sample e-mail they have recently written (one-to-two pages; five copies).
Comments from people who have attended this class
- Useful and meaningful examples for daily e-mail usage.
- Bette teaches uninteresting but necessary writing skills in a very interesting way.
- Made content interesting by involving class and using everyday examples.
- She is very effective and humorous throughout the lessons.
- I’ll be a better writer with more clarity.
In the Text Doctor’s classes:
- Learners study an award-winning workbook (2002 APCC Excellence in Training Award).
- Learners interact with the instructional material and with others in the classroom; they are always engaged, always awake, always learning and questioning.
- Learners immediately apply course material to their own writing.