Tag Archives: cost of poor communication

Maybe I do know what I know: Enduring principles for writing for both web and print

In my August newsletter, I shared my angst about whether what I teach in my technical writing classes is really informed by research or is simply based on instinct. My headline read: “How do I know what I know?” (My … Continue reading

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Could you make a $70 million mistake?

Whose job is it to make communication complete, clear, consistent, concise, and correct? The writer, or the reader? Continue reading

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