Please

Please

Recently, I participated in an online group discussion with fellow tech communicators expressing their views about the topic of using the word “please” at the beginning of procedural steps. You probably read procedures when you install software or use a product for the first time: Rotate the left housing as illustrated. Push the OPEN button… Continue Reading

Technical Writing Webinars

Technical Writing Webinars

Virtual training may be your best training solution today, since formal classroom training can be tough to pull off. Employees are more likely to be working remotely or scattered geographically; meeting space is at a premium; and with work and personal demands greater than ever, everyone is distracted and overloaded. Of course, those are exactly… Continue Reading