Don’t cut training programs…they may save lives! Continue Reading
Warning: English-teacher-speak in this post
No matter how civil we appear to be, deep down inside most Americans fear immigrants. Continue Reading
Checklists “to not die for”
Oh, yawn. Checklists seem so boring, don’t they? Think again. Here are two examples of LIFE-SAVING checklists in harrowing recent news: “The co-pilot [in the Hudson River Miracle] kept trying to restart the engines [which had been knocked out by birds], while checking off emergency landing procedures on a three-page list that the crew normally… Continue Reading
I’m not doing enough to pamper my clients
It’s so relatively easy to offer kindness, good service, and a few minor luxuries to our clients. Why don’t we do it more often? Continue Reading
“If I see one more corporation declare itself ‘green,’ I’m going to start burning tires in my backyard”
Nope, I didn’t say that. Ed Hardiman, of Bristow, Virginia did, and he’s quoted in the LAKE SUPERIOR STATE UNIVERSITY 2009 LIST OF BANISHED WORDS. “Green” is banished, along with “carbon footprint,” “maverick,” first dude,” “Wall Street/Main Street,” and “staycation.” See all the banished words. Continue Reading
“Books have letters”: The audience is always right
The other day, my grandson (age 3 1/2) was making a book. He colored the first page and then said, “Grandma, we need some letters on this page. Books have letters!” I stifled the urge to correct him (“No, honey, books have words.”) To him, letters are important as that’s what he’s learning right now.… Continue Reading
The benefits of aging
“Your eyes have actually improved since your last visit,” said my eye doctor yesterday. I immediately hoped that this improvement in my lifelong near-sightedness and astigmatism was the result of all the kale I’ve been eating recently. “Nope,” she said. “It happens as you age.” (She’s impossibly young, of course, obviously younger than my youngest… Continue Reading